Critical Incident Response Services (CIRS) helps organizations prepare for, respond to, and recover from disruption while strengthening workforce resilience. When challenging events disrupt normal operations, CIRS provides early detection of needs, rapid intervention to stabilize people and operations, and immediate connection to resources that support employees, guide leaders, and restore stability. Our licensed professionals partner with organizational leaders and existing support resources to help them prepare for disruption, respond effectively, and support recovery.
Workforce Wellness is Good for Business Success
Disruption is a reality for today's organizations. Critical incidents, including workplace violence, serious accidents, employee fatalities, suicides, natural disasters, public crises, and other unexpected disruptions, can significantly impact employees, leaders, and operations.
​
​Without effective preparation and response, disruptive events can increase employee stress, complicate decision-making, and undermine organizational stability, continuity, and performance.
Potential impacts include:
-
Reduced productivity, engagement, and workforce performance
-
Increased absenteeism and presenteeism
-
Higher employee turnover, recruitment, and training costs
-
Greater operational disruption and safety concerns
-
Increased workers' compensation and healthcare expenses
-
Increased legal and risk management costs
-
Damage to organizational reputation and stakeholder confidence
​
While organizations cannot always prevent disruption, they can prepare for it. Through planning, rapid response, and recovery care, leaders can help support their people, restore stability, and strengthen resilience.​​​​
​
Critical Incident Care
In today’s increasingly complex and unpredictable world, critical incidents can impact employees, business operations, and organizational performance. CIRS helps organizations demonstrate preparedness, effective leadership, rapid response, and coordinated recovery when disruptive events occur.
​
Our team helps ensure organizations know what to do and who to call when a crisis happens. Resilient organizations are those that can withstand disruption, adapt under pressure, and recover effectively. CIRS helps organizations become confident in crisis and resilient in response.
Organizations that invest in preparedness and critical incident response often realize measurable returns through improved workforce performance, reduced turnover, lower healthcare costs, and greater operational continuity. Research suggests these investments can generate returns of $4–$6 for every $1 invested.
As workplace stressors and disruptive events continue to increase, leading organizations are integrating preparedness and response capabilities into risk management, workforce resilience, business continuity, and organizational planning.​
​
Therapy and EAP professionals typically offer counseling services after problems emerge. CIRS provides proactive preparedness, rapid access to licensed professionals, crisis leadership consultation, and coordinated recovery support before, during, and immediately following critical incidents.
​
To learn more about the research and business case for critical incident response, download our white paper or schedule a complimentary executive consultation with a CIRS professional today.
Confident in Crisis. Resilient in Response.
Kevin Broderick, LMFT, Owner
Business Success is Good for Workforce Wellness
Summary of Services
In-Person and Virtual Services Available
Connect with a Trusted Professional Within 24 Hours
Strengthen readiness, leadership confidence, and workforce resilience before disruption occurs.
Prepare
Respond
Provide rapid intervention and coordinated support to stabilize people and operations during critical incidents.
Recover
Help employees and organizations restore stability, regain momentum, and emerge stronger following disruption.